Warranty and Repair Process
Please email the following 10 items + photos to warranty@halagear.com.
Once it is completed, we will work hard to make everything right and get you on to your next adventure ASAP.
1) Name
2) Phone Number
3) Address
4) City
5) State
6) Zip
7) Country
8) Serial Number
9) Product description – model, year, where purchased, month+year of purchase, etc:
10) Please describe in detail the issue you are having and how it seemed to occur. *
Two photos required: The serial number (1) and the malfunctioning item (2), specifically where the damage has occurred.
All Other Items: A clear photo(s) of the malfunctioning item, specifically where the damage has occurred.